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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Access information
2. Identify the need for information
3. Request appropriate information
4. Access information in accordance with procedures
5. Comply with security procedures in accessing appropriate information

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) temporary instructions any similar instructions provided for the smooth running of the plant
Equipment	Equipment includes one or more of the following: telephone two-way radio computer, tablet, Smartphone or similar
Sources of information	Sources of verbal information include one or more of the following: toolbox talks team meetings and production meetings shift handover planning sessions discussion with technical experts, supervisors and work health and safety (WHS) officers Sources of written material include one or more of the following: SOPs work instructions incident procedures operating manuals quality procedures training program contents/materials material safety data sheets (MSDS) job cards maintenance logs non-compliance reports incidence and accident reports permits schematics, process flows and engineering drawings
Workplace documentation	Workplace documentation includes one or more of the following: forms checklists maintenance or production logs
Reports	Reports include one or more of the following: oral reports, such as shift handover and toolbox talks written reports, either hand written or computer-based, such as: incident and injury reports daily/shift reports/logs

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:

identify routine information requirements and access relevant information

use questions and summarising to seek clarification and confirm understanding

read and interpret workplace information

complete workplace forms and reports

provide workplace and technical information within own area of expertise

write legibly and/or use electronic keyboard

use clear and concise language appropriate to the receiver in verbal and written communication.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

data systems and data security

record keeping

privacy

intellectual property (IP)

use of internet

types and meaning of workplace codes, numbers, symbols, signs and colours typically used in the job/work environment

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